RWF Programme

The Respectful Workplace Facilitators (RWF) programme is an initiative dedicated to building capacity in conflict prevention and resolution at the local level in country offices.  It is currently in the pilot stage with over 30 different country offices participating between UNDP and UN Women.  The list of UNFPA country offices for the pilot phase is being finalized.  RWFs are nominated by and voted into the volunteer collateral duty role by colleagues in the office and are rigorously trained and supervised by the Office’s RWF programme team.

Inaugural RWF Cohort – Nairobi – Feb 2020

The RWF programme is modelled after similar, highly successful programmes at the World Bank, the International Monetary Fund, and more recently the International Organization for Migration and the World Food Programme.  RWFs practice the same principles as the Office of the Ombudsman, Independence, Neutrality, Confidentiality and Informality.  In particular the protection of Confidentiality afforded to the Office of the Ombudsman, is extended to RWFs.

RWFs are trained in listening, asking questions, and other aspects of conflict coaching.  The training is fully immersive and experiential, beginning and ending with an online learning community. Training also includes regular masterclasses, and peer to peer practice coaching sessions.  When RWFs see cases and meet with colleagues (Visitors) they are required to debrief with the Office of the Ombudsman team.

Please contact Vikram Kapoor [vikram.kapoor@undp.org] for additional information.