Welcome to the Office of the Ombudsman
Our Office offers dedicated informal dispute resolution services to all contract holders from UNDP, UNFPA, UNICEF, UNOPS and UN-Women. We are a confidential place to discuss workplace issues and to explore options relating to workplace conflict.
We do not take sides in disputes and operate independently from the administration. We will listen to your concerns and help you to develop strategies on how to address your workplace concern. If you need assistance on how to resolve conflict or want help clarifying what options you have to address a dispute, get in touch with us. We can help you to identify alternatives, untangle a complicated situation, provide information or clarification on policies and procedures, facilitate a discussion, research pertinent facts, mediate a dispute or refer you to another focal point within the organization that may be able to provide assistance.
We also help UNDP, UNFPA, UNICEF, UNOPS and UN-Women to examine the root causes of conflict in the workplace and make recommendations on how to address systemic causes of conflict constructively in the organization.
This website contains all the information you would need about our work. If you need further help contact us, we will only be too pleased to help.