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Annual Report
The Office of the Ombudsman for United Nations Funds and Programmes is the informal grievance mechanism for staff members and non-staff personnel of UNDP, UNFPA, UNICEF, UNOPS and UN-Women, to whom it provides confidential and impartial assistance to facilitate informal resolution of workplace disputes and issues. Services provided include listening, coaching, shuttle diplomacy, negotiation, and mediation. French and Spanish versions to be available soon!
Annual Report
The period 1 January 2014 to 31 December 2014 marked the last full year of the mandate of the current Ombudsmen for the United Nations Funds and Programmes. An Ombudsman for the Funds and Programmes serves for up to five years in total and provides impartial, independent and confidential conflict-resolution expertise.
Annual Report
The Office of the Ombudsman is mandated to address conflict informally within the five funds and programmes that is serves by providing an independent, confidential safe space to discuss problems in the workplace and to surface underlying systemic issues.
Annual Report
The year 2012 marked the tenth anniversary of offering ombudsman and mediation services to the Funds and Programmes.
Annual Report
The period 1 January 2011 to 31 December 2011 marked the first full year in service of the Ombudsmen for the Funds and Programmes, Ms. Mame Diagne and Mr. Helmut Buss.
Annual Report
The new system of the administration of justice in the United Nations took effect on 1 July 2009. In this context, the integrated Office of Ombudsman and Mediation Services (UNOMS) comprises three pillars: the United Nations Ombudsman, the Ombudsmen for the Funds and Programmes and the Ombudsperson of the United Nations High Commissioner for Refugees.
Annual Report
The year 2009 provided opportunities to consolidate a common framework for expanding ombudsman services to offices in headquarters and the field.
Annual Report
In accordance with General Assembly resolution 62/228, the integrated Office of Ombudsman and Mediation Services worked throughout 2008 in various areas to harmonize processes and review systemic issues in a more rigorous way.
Annual Report
The Office of the Joint Ombudsperson (OJO) began the period 1 January 2007 to 31 December 2007 looking forward with enthusiasm to consolidating the past years’ experiences and to a number of changes that would contribute to improving its services worldwide.
Annual Report
The report on the activities of the Office of the Joint Ombudsperson for the period 1 January 2006 to 31 December 2006 covers a number of important milestones.
If you are a contract holder from UNDP, UNICEF, UNFPA, UNOPS and UN Women, and need assistance on how to resolve a conflict or want help clarifying what options you have to address a dispute, get in touch with us.