Online Course – Managing Conflict Effectively in the UN Workplace

Managing Conflict Effectively in the UN Workplace is an online course about workplace conflict and the common sources of conflict. You will learn about the three elements that have a large impact on the dynamics of workplace conflict and additionally you will learn about the values of the United Nations in resolving workplace conflict and the cost of ineffective conflict management.

This online course has 4 parts to access them please click on the links below:

Programme Introduction

Core Course

Supplemental Course – Role of Managers in Managing Conflict

Additional Practice Questions

Please note that if you are taking this course via the links above, we will not be able to provide you with a certificate of completion.  They might be available on the learning platform for your organization, like Agora, Learning Zone and the Talent Development Centre .

Please contact for questions or comments.