{"id":2804,"date":"2014-10-31T15:17:45","date_gmt":"2014-10-31T19:17:45","guid":{"rendered":"https:\/\/ombudsman.creatrix.ca\/informations-utiles\/"},"modified":"2026-11-07T16:43:33","modified_gmt":"2026-11-07T21:43:33","slug":"informations-utiles","status":"publish","type":"page","link":"https:\/\/fpombudsman.org\/fr\/informations-utiles\/","title":{"rendered":"Informations utiles"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Lignes directrices relatives aux pratiques de m\u00e9diation pour les m\u00e9diateurs et les ombudsmans du syst\u00e8me des Nations Unies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Document-cadre adopt\u00e9 par le R\u00e9seau des ombudsmans et m\u00e9diateurs du syst\u00e8me des Nations Unies du CEB, qui d\u00e9finit des d\u00e9finitions, des principes et des proc\u00e9dures communs r\u00e9gissant la mani\u00e8re dont les services de m\u00e9diation sont propos\u00e9s au sein des organisations des Nations Unies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tEn savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t

R\u00e9seau UNOMS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Le forum qui r\u00e9unit des professionnel\u00b7le\u00b7s de l\u2019ombudsman et de la m\u00e9diation au sein des organisations des Nations Unies afin d\u2019\u00e9changer des informations, de collaborer sur des questions communes et de promouvoir l\u2019acc\u00e8s aux services informels de r\u00e9solution des conflits.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tEn savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Normes de conduite de la fonction publique internationale<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Publi\u00e9 par la Commission de la fonction publique internationale (CFPI), ce document pr\u00e9sente les principes fondamentaux d\u2019\u00e9thique et les lignes directrices relatives \u00e0 la conduite professionnelle que l\u2019ensemble du personnel du syst\u00e8me des Nations Unies est tenu de respecter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tEn savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Normes de pratique pour les ombudsmans et m\u00e9diateurs du syst\u00e8me des Nations Unies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Ce document \u00e9tablit des normes de fonctionnement communes pour l\u2019ensemble des bureaux de l\u2019ombudsman des Nations Unies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tEn savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t

D\u00e9finitions des probl\u00e9matiques<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Guide de r\u00e9f\u00e9rence des cat\u00e9gories normalis\u00e9es que le Bureau de l\u2019Ombudsman utilise pour classer les pr\u00e9occupations qu\u2019il re\u00e7oit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tEn savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Explorez des ressources fiables provenant de l\u2019ensemble du syst\u00e8me des Nations Unies et d\u2019autres sources externes.<\/p>\n","protected":false},"author":1,"featured_media":1882,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-ombudsman-hero.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2804","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":{"omb_hero_position_x":"50","omb_hero_position_y":"40"},"yoast_head":"\nInformations utiles - Bureau de l\u2019Ombudsman pour les fonds et programmes des Nations Unies<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fpombudsman.org\/fr\/informations-utiles\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Informations utiles - Bureau de l\u2019Ombudsman pour les fonds et programmes des Nations Unies\" \/>\n<meta property=\"og:description\" content=\"Explorez des ressources fiables provenant de l\u2019ensemble du syst\u00e8me des Nations Unies et d\u2019autres sources externes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fpombudsman.org\/fr\/informations-utiles\/\" \/>\n<meta property=\"og:site_name\" content=\"Bureau de l\u2019Ombudsman pour les fonds et programmes des Nations Unies\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-07T21:43:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fpombudsman.org\/wp-content\/uploads\/2026\/08\/AdobeStock_488967774.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1333\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/informations-utiles\\\/\",\"url\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/informations-utiles\\\/\",\"name\":\"Informations utiles - Bureau de l\u2019Ombudsman pour les fonds et programmes des Nations Unies\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/informations-utiles\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/informations-utiles\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/fpombudsman.org\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/AdobeStock_488967774.jpg\",\"datePublished\":\"2014-10-31T19:17:45+00:00\",\"dateModified\":\"2026-11-07T21:43:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/informations-utiles\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/informations-utiles\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/informations-utiles\\\/#primaryimage\",\"url\":\"https:\\\/\\\/fpombudsman.org\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/AdobeStock_488967774.jpg\",\"contentUrl\":\"https:\\\/\\\/fpombudsman.org\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/AdobeStock_488967774.jpg\",\"width\":2000,\"height\":1333},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/informations-utiles\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/accueil\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Informations utiles\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/\",\"name\":\"Office of the Ombudsman for United Nations Funds and Programmes\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/#organization\",\"name\":\"Office of the Ombudsman for United Nations Funds and Programmes\",\"url\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/fpombudsman.org\\\/wp-content\\\/uploads\\\/2026\\\/11\\\/Logo.png\",\"contentUrl\":\"https:\\\/\\\/fpombudsman.org\\\/wp-content\\\/uploads\\\/2026\\\/11\\\/Logo.png\",\"width\":151,\"height\":50,\"caption\":\"Office of the Ombudsman for United Nations Funds and Programmes\"},\"image\":{\"@id\":\"https:\\\/\\\/fpombudsman.org\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Informations utiles - Bureau de l\u2019Ombudsman pour les fonds et programmes des Nations Unies","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/fpombudsman.org\/fr\/informations-utiles\/","og_locale":"fr_FR","og_type":"article","og_title":"Informations utiles - Bureau de l\u2019Ombudsman pour les fonds et programmes des Nations Unies","og_description":"Explorez des ressources fiables provenant de l\u2019ensemble du syst\u00e8me des Nations Unies et d\u2019autres sources externes.","og_url":"https:\/\/fpombudsman.org\/fr\/informations-utiles\/","og_site_name":"Bureau de l\u2019Ombudsman pour les fonds et programmes des Nations Unies","article_modified_time":"2026-11-07T21:43:33+00:00","og_image":[{"width":2000,"height":1333,"url":"https:\/\/fpombudsman.org\/wp-content\/uploads\/2026\/08\/AdobeStock_488967774.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/fpombudsman.org\/fr\/informations-utiles\/","url":"https:\/\/fpombudsman.org\/fr\/informations-utiles\/","name":"Informations utiles - Bureau de l\u2019Ombudsman pour les fonds et programmes des Nations Unies","isPartOf":{"@id":"https:\/\/fpombudsman.org\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/fpombudsman.org\/fr\/informations-utiles\/#primaryimage"},"image":{"@id":"https:\/\/fpombudsman.org\/fr\/informations-utiles\/#primaryimage"},"thumbnailUrl":"https:\/\/fpombudsman.org\/wp-content\/uploads\/2026\/08\/AdobeStock_488967774.jpg","datePublished":"2014-10-31T19:17:45+00:00","dateModified":"2026-11-07T21:43:33+00:00","breadcrumb":{"@id":"https:\/\/fpombudsman.org\/fr\/informations-utiles\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/fpombudsman.org\/fr\/informations-utiles\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/fpombudsman.org\/fr\/informations-utiles\/#primaryimage","url":"https:\/\/fpombudsman.org\/wp-content\/uploads\/2026\/08\/AdobeStock_488967774.jpg","contentUrl":"https:\/\/fpombudsman.org\/wp-content\/uploads\/2026\/08\/AdobeStock_488967774.jpg","width":2000,"height":1333},{"@type":"BreadcrumbList","@id":"https:\/\/fpombudsman.org\/fr\/informations-utiles\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/fpombudsman.org\/fr\/accueil\/"},{"@type":"ListItem","position":2,"name":"Informations utiles"}]},{"@type":"WebSite","@id":"https:\/\/fpombudsman.org\/fr\/#website","url":"https:\/\/fpombudsman.org\/fr\/","name":"Office of the Ombudsman for United Nations Funds and Programmes","description":"","publisher":{"@id":"https:\/\/fpombudsman.org\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/fpombudsman.org\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/fpombudsman.org\/fr\/#organization","name":"Office of the Ombudsman for United Nations Funds and Programmes","url":"https:\/\/fpombudsman.org\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/fpombudsman.org\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/fpombudsman.org\/wp-content\/uploads\/2026\/11\/Logo.png","contentUrl":"https:\/\/fpombudsman.org\/wp-content\/uploads\/2026\/11\/Logo.png","width":151,"height":50,"caption":"Office of the Ombudsman for United Nations Funds and Programmes"},"image":{"@id":"https:\/\/fpombudsman.org\/fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/fpombudsman.org\/fr\/wp-json\/wp\/v2\/pages\/2804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fpombudsman.org\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fpombudsman.org\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fpombudsman.org\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fpombudsman.org\/fr\/wp-json\/wp\/v2\/comments?post=2804"}],"version-history":[{"count":1,"href":"https:\/\/fpombudsman.org\/fr\/wp-json\/wp\/v2\/pages\/2804\/revisions"}],"predecessor-version":[{"id":2820,"href":"https:\/\/fpombudsman.org\/fr\/wp-json\/wp\/v2\/pages\/2804\/revisions\/2820"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fpombudsman.org\/fr\/wp-json\/wp\/v2\/media\/1882"}],"wp:attachment":[{"href":"https:\/\/fpombudsman.org\/fr\/wp-json\/wp\/v2\/media?parent=2804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}