{"id":2351,"date":"2026-08-04T21:15:08","date_gmt":"2026-08-05T01:15:08","guid":{"rendered":"https:\/\/ombudsman.creatrix.ca\/comment-nous-vous-aidons\/coaching-en-gestion-des-conflits\/"},"modified":"2026-11-07T16:42:13","modified_gmt":"2026-11-07T21:42:13","slug":"coaching-en-gestion-des-conflits","status":"publish","type":"page","link":"https:\/\/fpombudsman.org\/fr\/comment-nous-vous-aidons\/coaching-en-gestion-des-conflits\/","title":{"rendered":"Coaching en gestion des conflits"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2351\" class=\"elementor elementor-2351 elementor-818\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14cdbdea e-flex e-con-boxed e-con e-parent\" data-id=\"14cdbdea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8c03dd elementor-widget elementor-widget-text-editor\" data-id=\"a8c03dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>G\u00e9rer une situation difficile au travail exige parfois plus que de savoir quoi faire : cela requiert aussi la confiance, les comp\u00e9tences et la clart\u00e9 n\u00e9cessaires pour le faire r\u00e9ellement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71d25e97 elementor-widget elementor-widget-text-editor\" data-id=\"71d25e97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"omb-service-layout\"><div class=\"omb-service-copy\"><p>Le coaching en gestion des conflits est un service confidentiel en t\u00eate-\u00e0-t\u00eate offert par le Bureau de l\u2019Ombudsman, qui vous aide \u00e0 d\u00e9velopper ces qualit\u00e9s gr\u00e2ce \u00e0 des techniques et des outils visant \u00e0 r\u00e9soudre le diff\u00e9rend en cause.<\/p><p>Dans le cadre d\u2019un processus structur\u00e9 et soutenant, un membre d\u00e9sign\u00e9 de notre \u00e9quipe travaille avec vous en t\u00eate-\u00e0-t\u00eate pour vous aider \u00e0 mieux comprendre votre situation, \u00e0 \u00e9laborer vos options et \u00e0 vous pr\u00e9parer \u00e0 agir efficacement.<\/p><p>Notre Bureau peut servir de caisse de r\u00e9sonance impartiale, en vous aidant \u00e0 analyser une situation avec une objectivit\u00e9 plus grande que celle possible lorsque vous \u00eates au c\u0153ur de celle-ci, et \u00e0 renforcer votre capacit\u00e9 \u00e0 la g\u00e9rer.<\/p><p>En g\u00e9n\u00e9ral, avec le soutien et les outils appropri\u00e9s, les personnes qui nous consultent sont en mesure de faire face aux situations de travail avec comp\u00e9tence et int\u00e9grit\u00e9. Nous sommes l\u00e0 pour vous y aider.<\/p><p>Le coaching en gestion des conflits peut se d\u00e9rouler en une seule s\u00e9ance ou au fil de plusieurs \u00e9changes, selon la complexit\u00e9 de la situation et ce qui vous semble le plus utile. L\u2019autre partie n\u2019est pas impliqu\u00e9e, et vous n\u2019\u00eates pas tenu(e) d\u2019adopter une ligne de conduite particuli\u00e8re.<\/p><h2>En quoi le coaching en gestion des conflits peut-il vous aider ?<\/h2><h3>Se pr\u00e9parer \u00e0 une conversation difficile<\/h3><p>Que vous deviez aborder une question de performance avec un pair, vous opposer \u00e0 ce qui vous semble une demande d\u00e9raisonnable de la part d\u2019un sup\u00e9rieur, soulever un sujet d\u00e9licat avec un coll\u00e8gue ou avoir une conversation franche que vous \u00e9vitez depuis un moment, le coaching en gestion des conflits peut vous aider \u00e0 vous pr\u00e9parer. Nous pouvons travailler avec vous sur la mani\u00e8re de formuler votre message de fa\u00e7on claire et constructive, d\u2019anticiper les r\u00e9actions probables de l\u2019autre personne et de rester calme et concentr\u00e9(e) lorsque la conversation devient inconfortable.<\/p><h3>Apprendre \u00e0 donner ou \u00e0 recevoir de la r\u00e9troaction<\/h3><p>La r\u00e9troaction est l\u2019un des aspects les plus importants \u2014 et les plus mal g\u00e9r\u00e9s \u2014 des relations professionnelles. Le coaching en gestion des conflits peut vous aider \u00e0 d\u00e9velopper les comp\u00e9tences n\u00e9cessaires pour formuler une r\u00e9troaction de mani\u00e8re honn\u00eate, pr\u00e9cise et respectueuse, et plus susceptible d\u2019\u00eatre entendue plut\u00f4t que de susciter une r\u00e9action d\u00e9fensive. Il peut aussi vous aider \u00e0 traiter et \u00e0 r\u00e9pondre \u00e0 une r\u00e9troaction re\u00e7ue que vous avez trouv\u00e9e injuste, d\u00e9routante ou d\u00e9moralisante.<\/p><h3>Clarifier une situation que vous avez du mal \u00e0 interpr\u00e9ter<\/h3><p>Parfois, la chose la plus pr\u00e9cieuse qu\u2019un coach puisse offrir est de vous permettre de voir la situation sous un autre angle. Si vous \u00eates pris(e) dans une dynamique difficile, notre Bureau peut vous aider \u00e0 examiner la situation sous plusieurs angles, \u00e0 faire \u00e9merger des pr\u00e9suppos\u00e9s dont vous n\u2019aviez peut-\u00eatre pas conscience et \u00e0 d\u00e9terminer ce qui rel\u00e8ve de votre contr\u00f4le.<\/p><h3>Renforcer votre confiance pour agir<\/h3><p>De nombreuses personnes qui s\u2019adressent au Bureau de l\u2019Ombudsman semblent avoir une id\u00e9e de ce qu\u2019elles doivent faire, mais se sentent paralys\u00e9es par l\u2019incertitude, le doute de soi ou la crainte des cons\u00e9quences. Le coaching en gestion des conflits peut vous aider \u00e0 mettre votre r\u00e9flexion \u00e0 l\u2019\u00e9preuve, \u00e0 renforcer votre d\u00e9termination, \u00e0 surmonter les obstacles potentiels et \u00e0 aborder une situation difficile en vous sentant mieux pr\u00e9par\u00e9(e) et plus ancr\u00e9(e).<\/p><h3>Explorer comment \u00e9tablir des limites<\/h3><p>Dans les situations o\u00f9 le comportement d\u2019un coll\u00e8gue affecte votre bien-\u00eatre ou votre capacit\u00e9 \u00e0 travailler efficacement, le coaching peut vous aider \u00e0 r\u00e9fl\u00e9chir et \u00e0 vous entra\u00eener \u00e0 communiquer vos limites de mani\u00e8re claire et professionnelle, sans aggraver le conflit ni compromettre inutilement la relation de travail.<\/p><p><em>Le r\u00e9cit audio ci-dessous illustre ce service au moyen d\u2019un sc\u00e9nario de cas.<\/em><\/p><\/div>\t<section class=\"omb-service-audio-card\" aria-labelledby=\"omb-service-audio-conflict-coaching\">\n\t\t<p class=\"omb-service-audio-eyebrow\">R\u00e9cit audio<\/p>\n\t\t<h2 id=\"omb-service-audio-conflict-coaching\">Trouver sa voix<\/h2>\n\t\t\t\t\t\t\t\t<audio id=\"omb-service-player-conflict-coaching\" class=\"omb-service-audio-player\" controls preload=\"metadata\">\n\t\t\t\t<source src=\"https:\/\/fpombudsman.org\/wp-content\/themes\/ombudsman\/assets\/audios\/Conflict%20Coaching%20-%20Finding%20Your%20Voice.mp3\" type=\"audio\/mpeg\">\n\t\t\t\t\t\t\t\t\t<track kind=\"captions\" src=\"https:\/\/fpombudsman.org\/wp-content\/themes\/ombudsman\/assets\/transcripts\/conflict-coaching.vtt\" srclang=\"en\" label=\"Anglais\">\n\t\t\t\t\t\t\t\tVotre navigateur ne prend pas en charge le lecteur audio. <a href=\"https:\/\/fpombudsman.org\/wp-content\/themes\/ombudsman\/assets\/audios\/Conflict%20Coaching%20-%20Finding%20Your%20Voice.mp3\">T\u00e9l\u00e9chargez le fichier audio<\/a>.\t\t\t<\/audio>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"omb-service-transcript\" data-omb-transcript data-player-id=\"omb-service-player-conflict-coaching\">\n\t\t\t\t\t<div class=\"omb-service-transcript-actions\">\n\t\t\t\t\t\t<button class=\"omb-service-transcript-toggle\" type=\"button\" aria-expanded=\"true\" aria-controls=\"omb-service-transcript-conflict-coaching\">\n\t\t\t\t\t\t\t<span data-transcript-toggle-label>Fermer la transcription synchronis\u00e9e<\/span>\n\t\t\t\t\t\t\t<svg viewBox=\"0 0 16 16\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m3 6 5 5 5-5\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.8\"\/><\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"omb-service-transcript-conflict-coaching\" class=\"omb-service-transcript-panel\">\n\t\t\t\t\t\t<p class=\"screen-reader-text\" aria-live=\"polite\" data-transcript-status><\/p>\n\t\t\t\t\t\t<div class=\"omb-service-transcript-intro\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<p class=\"omb-service-transcript-live\"><span><\/span>Transcription synchronis\u00e9e<\/p>\n\t\t\t\t\t\t\t<p>S\u00e9lectionnez une phrase pour lancer la lecture \u00e0 partir de ce passage.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<ol class=\"omb-service-transcript-cues\" aria-label=\"Transcription audio\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"0\" data-start=\"0\" data-end=\"9.5625531914894\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:00<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The following is an illustrative audio case study produced by the Office of the Ombudsman for UNDP, UNICEF, UNFPA, UNOPS, and UN Women.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"1\" data-start=\"9.5625531914894\" data-end=\"17.851914893617\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:09<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The narrative was developed from composite themes and patterns of concern observed by our expert team.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"2\" data-start=\"17.851914893617\" data-end=\"26.64\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:17<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">It is meant for illustrative purposes only and does not represent any actual person, case, or specific organizational unit.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"3\" data-start=\"27.28\" data-end=\"29.476923076923\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:27<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Maya is the visitor to our office.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"4\" data-start=\"29.476923076923\" data-end=\"32.32\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:29<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I used to look forward to our team meetings.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"5\" data-start=\"32.32\" data-end=\"35.76\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:32<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I know that sounds like a small thing, but for me it mattered.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"6\" data-start=\"35.76\" data-end=\"40.8\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:35<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I came into this role genuinely excited about a new team, new projects, a chance to contribute.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"7\" data-start=\"41.44\" data-end=\"44.379130434783\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:41<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">And in the beginning, I did contribute, I had ideas.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"8\" data-start=\"44.379130434783\" data-end=\"47.264175824176\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:44<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I spoke up and I felt like I was part of something.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"9\" data-start=\"47.264175824176\" data-end=\"50.197802197802\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:47<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I&#039;m not sure exactly when it started to change.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"10\" data-start=\"50.197802197802\" data-end=\"51.134065934066\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:50<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">It was gradual.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"11\" data-start=\"51.134065934066\" data-end=\"56.024347826087\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:51<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">My supervisor has a habit of interrupting, not just me, but me more than others.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"12\" data-start=\"56.024347826087\" data-end=\"58\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:56<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Or at least that&#039;s how it feels.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"13\" data-start=\"58.72\" data-end=\"66.153253012048\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:58<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I&#039;ll be midway through a point and he&#039;ll interrupt me, finish my sentence in a different direction, or simply move on as if I hadn&#039;t spoken.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"14\" data-start=\"66.153253012048\" data-end=\"71.627234042553\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:06<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">And sometimes someone else will make almost the same point 10 minutes later and it lands.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"15\" data-start=\"71.627234042553\" data-end=\"75.559550561798\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:11<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">It gets discussed, it gets noted, and I sit there thinking.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"16\" data-start=\"75.559550561798\" data-end=\"76.843146067416\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:15<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I just said that.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"17\" data-start=\"76.843146067416\" data-end=\"78.881797752809\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:16<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">At first, I brushed it off.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"18\" data-start=\"78.881797752809\" data-end=\"83.015257731959\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:18<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Everyone gets interrupted sometimes, but it kept happening.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"19\" data-start=\"83.015257731959\" data-end=\"85.781443298969\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:23<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">And after a while, something shifted in me.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"20\" data-start=\"85.781443298969\" data-end=\"89.660689655172\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:25<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I started second-guessing myself before I even opened my mouth.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"21\" data-start=\"89.660689655172\" data-end=\"91.481379310345\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:29<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I think, is this worth saying?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"22\" data-start=\"91.481379310345\" data-end=\"93.12\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:31<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Will it just get dismissed?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"23\" data-start=\"93.92\" data-end=\"98.817551020408\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:33<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">And more often than not, I decide to stay quiet, which is not who I am.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"24\" data-start=\"98.817551020408\" data-end=\"100.8\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:38<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Or at least, it&#039;s not who I was.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"25\" data-start=\"101.44\" data-end=\"104.32172043011\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:41<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The worst part is what happens after the meetings.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"26\" data-start=\"104.32172043011\" data-end=\"107.12\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:44<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I go back to my desk and I replay the whole thing.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"27\" data-start=\"107.76\" data-end=\"110.31831578947\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:47<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I think of everything I wanted to say and didn&#039;t.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"28\" data-start=\"110.31831578947\" data-end=\"113.9175257732\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:50<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I think of the moment he cut me off and I just nodded and went quiet.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"29\" data-start=\"113.9175257732\" data-end=\"118.36\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:53<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">And I feel this mixture of frustration and embarrassment that I can&#039;t quite shake.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"30\" data-start=\"118.36\" data-end=\"121.24\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:58<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I&#039;ve thought about raising it with him directly.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"31\" data-start=\"121.24\" data-end=\"123.52\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:01<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I&#039;ve thought about it a lot, actually.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"32\" data-start=\"123.52\" data-end=\"127.05021276596\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:03<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">But every time I get close to deciding to do it, I pull back.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"33\" data-start=\"127.05021276596\" data-end=\"128.96\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:07<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Because what if I&#039;m overreacting?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"34\" data-start=\"129.52\" data-end=\"133.66\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:09<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">What if I raise it and he thinks I&#039;m being over sensitive, or difficult?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"35\" data-start=\"133.66\" data-end=\"135.68329896907\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:13<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I&#039;m still relatively new to this team.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"36\" data-start=\"135.68329896907\" data-end=\"139.84\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:15<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I don&#039;t have the kind of standing where I feel I can afford to be seen as a problem.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"37\" data-start=\"140.4\" data-end=\"141.95340659341\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:20<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">And so I stay quiet there, too.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"38\" data-start=\"141.95340659341\" data-end=\"145.94526315789\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:21<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I came to the Ombudsman&#039;s office because I didn&#039;t know where else to take this.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"39\" data-start=\"145.94526315789\" data-end=\"147.80631578947\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:25<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I&#039;m not ready to file a complaint.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"40\" data-start=\"147.80631578947\" data-end=\"150.88833333333\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:27<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I don&#039;t even know if what&#039;s happening rises to that level.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"41\" data-start=\"150.88833333333\" data-end=\"156.33154639175\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:30<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I just know that I feel smaller in that room than I used to, and I want to find a way back to myself.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"42\" data-start=\"156.33154639175\" data-end=\"158.15422680412\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:36<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The Ombudsman perspective.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"43\" data-start=\"158.15422680412\" data-end=\"171.99917525773\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:38<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Sometimes the quiet erosion of a person&#039;s confidence and voice driven not by a single incident, but by a pattern of small moments that accumulate into something significant is unaddressed or not addressed effectively.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"44\" data-start=\"171.99917525773\" data-end=\"178.60734693878\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:51<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Before thinking about what Maya might do, it is worth pausing and reflecting on what she is experiencing.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"45\" data-start=\"178.60734693878\" data-end=\"182.38193548387\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:58<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Because naming it clearly is itself part of the process.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"46\" data-start=\"182.38193548387\" data-end=\"198.16\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">3:02<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Maya is facing what is called an ambient conflict, a persistent interpersonal dynamic that has not erupted into open confrontation, but is consistently affecting the sense of psychological safety and the ability to participate fully in a professional environment.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"47\" data-start=\"198.8\" data-end=\"209.38373626374\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">3:18<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Being interrupted regularly, having ideas overlooked, or watching the same contributions land differently when they come from someone else over time, send a message.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"48\" data-start=\"209.38373626374\" data-end=\"216.82553191489\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">3:29<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Not necessarily an intentional one, but a message nonetheless, that the individual&#039;s voice has less weight.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"49\" data-start=\"216.82553191489\" data-end=\"220.87288888889\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">3:36<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The impact on visitors like Maya may be visible and serious.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"50\" data-start=\"220.87288888889\" data-end=\"230.84\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">3:40<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The move from active participation to self-censorship, often leaving meetings not with a sense of contribution, but with a sense of regret and diminishment.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"51\" data-start=\"230.84\" data-end=\"239.90347826087\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">3:50<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">They begin to internalize the dynamic, questioning not just whether they should speak, but whether what they have to say is worth saying at all.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"52\" data-start=\"239.90347826087\" data-end=\"250.50382978723\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">3:59<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">A shift from external frustration to internal self-doubt is one of the most telling signs that a workplace dynamic has begun to affect someone&#039;s sense of professional identity.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"53\" data-start=\"250.50382978723\" data-end=\"253.67473684211\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:10<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Left unaddressed, these patterns tend to deepen.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"54\" data-start=\"253.67473684211\" data-end=\"262.976\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:13<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Withdrawal reinforces itself, the less the individual speaks, the more invisible they become, and the harder it feels to re-enter.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"55\" data-start=\"262.976\" data-end=\"272.88\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:22<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Over time, this can affect professional relationships, visibility to leadership, performance reviews, and ultimately their sense of belonging on the team.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"56\" data-start=\"273.52\" data-end=\"276.04255319149\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:33<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">It can also spill beyond the workplace.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"57\" data-start=\"276.04255319149\" data-end=\"283.78727272727\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:36<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Affecting one&#039;s confidence and well-being more broadly, what conflict coaching offers in a situation like Maya&#039;s.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"58\" data-start=\"283.78727272727\" data-end=\"287.23914893617\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:43<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Maya came to the office to find a way back to herself.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"59\" data-start=\"287.23914893617\" data-end=\"291.0714893617\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:47<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Conflict coaching is an ideal support for this objective.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"60\" data-start=\"291.0714893617\" data-end=\"295.58468085106\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:51<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The first thing we would do in working with Maya is help her gain clarity.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"61\" data-start=\"295.58468085106\" data-end=\"301.46285714286\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:55<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Understanding our own patterns under stress is often the first step toward changing them.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"62\" data-start=\"301.46285714286\" data-end=\"307.01690721649\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:01<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Maya has identified that she withdraws, that she replays, that she hesitates.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"63\" data-start=\"307.01690721649\" data-end=\"317.84\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:07<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">A coaching conversation, where several, can help her explore where those responses come from, and recognize that they are responses, not fixed traits.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"64\" data-start=\"317.84\" data-end=\"319.30086956522\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:17<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">They can be worked with.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"65\" data-start=\"319.30086956522\" data-end=\"325.44412371134\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:19<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">One of the core goals of conflict coaching in Maya&#039;s situation could be to help her find practical.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"66\" data-start=\"325.44412371134\" data-end=\"330.80774193548\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:25<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Low stakes ways to re-engage in meetings before attempting anything more direct.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"67\" data-start=\"330.80774193548\" data-end=\"339.81075268817\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:30<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">This might involve small, deliberate choices, preparing one specific contribution before each meeting and preparing how to voice it.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"68\" data-start=\"339.81075268817\" data-end=\"353.104\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:39<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Identifying a moment in a meeting where she would feel more comfortable speaking, or learning to use brief, grounding techniques to manage the physical response such as the hesitation she experiences in the moment.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"69\" data-start=\"353.104\" data-end=\"362.67789473684\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:53<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">These are tools for rebuilding a sense of agency, for reminding herself, through repeated small actions, that her voice has a place in that room.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"70\" data-start=\"362.67789473684\" data-end=\"366.47370786517\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:02<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Maya has already considered this option and pulled back from it.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"71\" data-start=\"366.47370786517\" data-end=\"372.08\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:06<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The coaching process can help her revisit it with more preparation and less fear.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"72\" data-start=\"372.08\" data-end=\"382.08\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:12<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Together with the ombudsman, she can work through exactly what she would want to say, and how, where she names what she has observed, and expresses what she needs going forward.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"73\" data-start=\"382.64\" data-end=\"389.52533333333\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:22<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">For example, there is a significant difference between saying, &quot;You always interrupt me, and dismiss my ideas.&quot;<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"74\" data-start=\"389.52533333333\" data-end=\"402.64\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:29<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Which is likely to trigger defensiveness, and saying, &quot;I&#039;ve noticed that I sometimes lose the threat of my point when I&#039;m cut off in discussion, and I&#039;d like to find a way to make sure my contributions land more effectively.&quot;<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"75\" data-start=\"402.64\" data-end=\"405.17974683544\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:42<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Could we talk about how I can do that?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"76\" data-start=\"405.17974683544\" data-end=\"414.03595505618\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:45<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The second framing keeps Maya in control, invites collaboration rather than conflict, and opens a door without burning one.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"77\" data-start=\"414.03595505618\" data-end=\"421.89649484536\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:54<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Conflict coaching will allow Maya to test options and prepare for any anticipated challenges as she implements her strategies.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"78\" data-start=\"421.89649484536\" data-end=\"426.56\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:01<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Perhaps the most important work in conflict coaching is not external at all.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"79\" data-start=\"427.12\" data-end=\"435.33609195402\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:07<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">It is the work of examining the story one, is telling himself about the situation, and testing whether that story is the only possible one.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"80\" data-start=\"435.33609195402\" data-end=\"445.33333333333\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:15<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Maya has arrived at a narrative in which speaking up is dangerous, in which she may likely be perceived as difficult, in which staying quiet is the safest option.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"81\" data-start=\"445.33333333333\" data-end=\"451.73752808989\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:25<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">That narrative feels real to her, and it may contain some truth, but it is also worth examining.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"82\" data-start=\"451.73752808989\" data-end=\"464.09652173913\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:31<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Is there evidence that staff members who raise concerns with this supervisor are penalized, or is this a fear that the situation has generated, rather than a conclusion the evidence supports?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"83\" data-start=\"464.09652173913\" data-end=\"468.04380952381\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:44<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Are there colleagues who have handled similar dynamics successfully?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"84\" data-start=\"468.04380952381\" data-end=\"472\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:48<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">What would Maya advise a trusted friend in the same situation?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"85\" data-start=\"472.64\" data-end=\"484.12363636364\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:52<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">These are the kind of questions a conflict coach asks, not to minimize what someone is feeling, but to help them get a broader perspective and make choices from a place of clarity rather than anxiety.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"86\" data-start=\"484.12363636364\" data-end=\"491.43092783505\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">8:04<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Conflict coaching always takes place within the broader landscape of options the office of the ombudsman offers.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"87\" data-start=\"491.43092783505\" data-end=\"503.77204301075\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">8:11<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">If, in the course of coaching, Maya decides that she would benefit from a facilitated conversation with her supervisor, with a mediator present to help structure the exchange that is available to her.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"88\" data-start=\"503.77204301075\" data-end=\"510.35826086957\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">8:23<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">What Maya is experiencing is something some of our visitors have shared that they experience in silence.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"89\" data-start=\"510.35826086957\" data-end=\"513.28\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">8:30<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The weight of a dynamic they can not quite name.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"90\" data-start=\"513.84\" data-end=\"517.95454545455\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">8:33<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">In a space where they are not sure they have permission to feel affected.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"91\" data-start=\"517.95454545455\" data-end=\"525.17473684211\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">8:37<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">One of the most important things conflict coaching can offer is this, the experience of having that weight taken seriously.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"92\" data-start=\"525.17473684211\" data-end=\"534.88\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">8:45<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">If something in your working environment is affecting your confidence, your voice, or your sense of belonging, you are encouraged to contact our office.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ol>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/section>\n\t<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Soutien confidentiel en t\u00eate-\u00e0-t\u00eate pour clarifier une situation difficile, \u00e9laborer des options et se pr\u00e9parer \u00e0 agir efficacement.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2330,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-ombudsman-hero.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2351","page","type-page","status-publish","hentry"],"acf":{"omb_hero_position_x":"50","omb_hero_position_y":"50"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Coaching en gestion des conflits - 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