
{"id":1157,"date":"2014-10-31T19:17:45","date_gmt":"2014-10-31T19:17:45","guid":{"rendered":"https:\/\/fpombudsman.org\/resources\/useful-information\/"},"modified":"2015-08-06T14:33:42","modified_gmt":"2015-08-06T14:33:42","slug":"useful-information","status":"publish","type":"page","link":"https:\/\/fpombudsman.org\/fr\/resources-2\/useful-information\/","title":{"rendered":"Informations Utiles"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/1&#8243;][vc_column_text]<\/p>\n<h3>Guide pour le r\u00e8glement des diff\u00e9rends<\/h3>\n<p align=\"LEFT\">La pr\u00e9sente brochure a pour objet d\u2019en expliquer les principaux \u00e9l\u00e9ments et de fournir des informations et des conseils pratiques au personnel<\/p>\n<p><a href=\"http:\/\/www.un.org\/en\/oaj\/unjs\/pdf\/guide_to_resolving_disputes_en.pdf\">English<\/a> (PDF) <a href=\"http:\/\/www.un.org\/es\/oaj\/unjs\/pdf\/guide_to_resolving_disputes_sp.pdf\">Espagnol<\/a> (PDF) <a href=\"http:\/\/www.un.org\/fr\/oaj\/unjs\/pdf\/guidetoresolvingdisputes.pdf\">Fran\u00e7ais<\/a> (PDF)<\/p>\n<hr \/>\n<h3>Rapport du Groupe de la Refonte du Syst\u00e8me D\u2019administration de la Justice<\/h3>\n<p>Rapport du Groupe de la refonte du syst\u00e8me d\u2019administration de la justice de l\u2019Organisation des Nations Unies qui contient les conclusions et les recommandations du Groupe, formul\u00e9es conform\u00e9ment au mandat d\u00e9fini pour lui par l\u2019Assembl\u00e9e<\/p>\n<p><a href=\"http:\/\/www.un.org\/ga\/president\/62\/issues\/resolutions\/a-61-205.pdf\">Anglais<\/a> (PDF) <a href=\"http:\/\/www.un.org\/es\/comun\/docs\/?symbol=A\/61\/205%20\">Espagnol <\/a>(PDF) <a href=\"http:\/\/www.un.org\/french\/documents\/view_doc.asp?symbol=A%2F61%2F205&amp;Submit=Recherche&amp;Lang=F%20\">Fran\u00e7ais <\/a>(PDF)<\/p>\n<hr \/>\n<h3>Respectful Workplace Advisors (RWA)<\/h3>\n<p>Le\u00a0programme RWA est un r\u00e9seau de coll\u00e8gues b\u00e9n\u00e9voles qui apportent une assistance informelle et confidentielle au personnel confront\u00e9 \u00e0 une situation difficile sur son lieu de travail<\/p>\n<p>\u2022 Description du programme\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u2022 RWA Pilote, 2007<\/p>\n<p align=\"LEFT\"><a href=\"https:\/\/fpombudsman.org.s195742.gridserver.com\/wp-content\/uploads\/2014\/11\/Respectful-workplace-advisors_Programme-description.pdf\">Anglais<\/a> (PDF)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<a href=\"https:\/\/fpombudsman.org.s195742.gridserver.com\/wp-content\/uploads\/2014\/11\/Respecftul-Workplace-advisors_RWA-Pilot-2007.pdf\">Anglais<\/a> (PDF)<\/p>\n<hr \/>\n<h3>Normes d\u2019exercice de la Profession &amp; Best Practices<\/h3>\n<p><span style=\"font-size: medium;\">Les normes d\u2019exercice de la profession de l&#8217;<a href=\"http:\/\/www.ombudsassociation.org\/home.aspx\">IOA<\/a>\u00a0sont fond\u00e9es sur les principes \u00e9thiques identifi\u00e9s dans le Code de d\u00e9ontologie de l\u2019Association et s\u2019inspirent directement de ces derniers. <\/span><\/p>\n<p>\u2022\u00a0Normes d\u2019exercice de la profession\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u2022 Guide des meilleures pratiques<\/p>\n<p><a href=\"http:\/\/www.ombudsassociation.org\/IOA_Main\/media\/SiteFiles\/IOA_Standards_of_Practice_Oct09.pdf\">Anglais<\/a>\u00a0(PDF) <a href=\"http:\/\/www.ombudsassociation.org\/IOA_Main\/media\/SiteFiles\/SOP-Spanish.pdf\">Espagnol<\/a> (PDF) <a href=\"http:\/\/www.ombudsassociation.org\/IOA_Main\/media\/SiteFiles\/SOP-French.pdf\">Fran\u00e7ais<\/a> (PDF)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<a href=\"http:\/\/www.ombudsassociation.org\/IOA_Main\/media\/SiteFiles\/IOA_Best_Practices_Version3_101309_0.pdf\">Anglais<\/a> (PDF)<\/p>\n<hr \/>\n<h3 align=\"LEFT\">Normes de Conduite de la Commission de la Fonction Publique Internationale<\/h3>\n<p align=\"LEFT\">Information sur les Normes de Conduite de la fonction publique internationale<\/p>\n<p align=\"LEFT\"><a href=\"http:\/\/icsc.un.org\/resources\/pdfs\/general\/standardsE.pdf\">Anglais<\/a> (PDF) <a href=\"http:\/\/icsc.un.org\/resources\/pdfs\/general\/standardsS.pdf\">Espagnol<\/a> (PDF) <a href=\"http:\/\/icsc.un.org\/resources\/pdfs\/general\/standardsF.pdf\">Fran\u00e7ais<\/a>\u00a0(PDF)<\/p>\n<hr \/>\n<h3>Liste des probl\u00e8mes fr\u00e9quents<\/h3>\n<p>Classification des probl\u00e8mes fr\u00e9quents soumis au Bureau de l\u2019Ombudsman<\/p>\n<p><a href=\"https:\/\/fpombudsman.org.s195742.gridserver.com\/wp-content\/uploads\/2014\/11\/Issue-definitions_Engl.pdf\">Anglais<\/a>\u00a0(PDF) Espagnol (PDF) Fran\u00e7ais (PDF)<\/p>\n<hr \/>\n<h3>Ce est comment cela fonctionne<\/h3>\n<p><span class=\"hps\">Vue d&#8217;ensemble<\/span> <span class=\"hps\">de la fa\u00e7on dont<\/span> <span class=\"hps\">cela fonctionne<\/span> de contacter le Bureau de\u00a0l&#8217;Ombudsman pour le r\u00e8glement des diff\u00e9rends<\/p>\n<p><a href=\"https:\/\/fpombudsman.org.s195742.gridserver.com\/wp-content\/uploads\/2015\/01\/Resolving-a-conflict-with-the-help-of-the-Office-of-the-Ombudsman_How-it-works.pdf\">Anglais<\/a>\u00a0(PDF)[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/1&#8243;][vc_column_text] Guide pour le r\u00e8glement des diff\u00e9rends La pr\u00e9sente brochure a pour objet d\u2019en expliquer les principaux \u00e9l\u00e9ments et de fournir des informations et des conseils pratiques au personnel English (PDF) Espagnol (PDF) Fran\u00e7ais (PDF) Rapport du Groupe de la Refonte du Syst\u00e8me D\u2019administration de la Justice Rapport du Groupe de la refonte du [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":1149,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-1157","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Informations Utiles - Office of the Ombudsman for United Nations Funds and Programmes<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fpombudsman.org\/fr\/resources-2\/useful-information\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Informations Utiles - Office of the Ombudsman for United Nations Funds and Programmes\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column 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