{"id":2349,"date":"2026-08-04T21:15:08","date_gmt":"2026-08-05T01:15:08","guid":{"rendered":"https:\/\/ombudsman.creatrix.ca\/como-ayudamos\/asesoramiento-en-resolucion-de-conflictos\/"},"modified":"2026-11-07T16:42:12","modified_gmt":"2026-11-07T21:42:12","slug":"asesoramiento-en-resolucion-de-conflictos","status":"publish","type":"page","link":"https:\/\/fpombudsman.org\/es\/como-ayudamos\/asesoramiento-en-resolucion-de-conflictos\/","title":{"rendered":"Asesoramiento en resoluci\u00f3n de conflictos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2349\" class=\"elementor elementor-2349 elementor-818\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14cdbdea e-flex e-con-boxed e-con e-parent\" data-id=\"14cdbdea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8c03dd elementor-widget elementor-widget-text-editor\" data-id=\"a8c03dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Gestionar una situaci\u00f3n laboral dif\u00edcil a veces requiere algo m\u00e1s que saber qu\u00e9 hacer: tambi\u00e9n requiere la confianza, las habilidades y la claridad para llevarlo a cabo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71d25e97 elementor-widget elementor-widget-text-editor\" data-id=\"71d25e97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"omb-service-layout\"><div class=\"omb-service-copy\"><p>El asesoramiento en resoluci\u00f3n de conflictos es un servicio individual y confidencial que ofrece la Oficina del Ombudsman para ayudarle a desarrollar estas cualidades mediante t\u00e9cnicas y herramientas que permitan resolver la disputa en cuesti\u00f3n.<\/p><p>En un proceso estructurado y de apoyo, un miembro asignado de nuestro equipo trabaja con usted de forma individual para ayudarle a comprender su situaci\u00f3n con mayor claridad, desarrollar sus opciones y prepararse para actuar con eficacia.<\/p><p>Nuestra Oficina puede actuar como un punto de apoyo imparcial, alguien que puede ayudarle a reflexionar sobre una situaci\u00f3n con mayor objetividad de la que es posible cuando se est\u00e1 en medio de ella, y que puede ayudarle a fortalecer su capacidad para gestionarla.<\/p><p>Por lo general, con el apoyo y las herramientas adecuadas, los visitantes son capaces de afrontar las situaciones laborales con integridad y ciertas habilidades. Estamos aqu\u00ed para ayudarle a conseguirlo.<\/p><p>El asesoramiento en resoluci\u00f3n de conflictos puede llevarse a cabo en una sola sesi\u00f3n o a lo largo de varias conversaciones, dependiendo de la complejidad de la situaci\u00f3n y de lo que le resulte m\u00e1s \u00fatil. La otra parte no interviene y no existe obligaci\u00f3n alguna de adoptar una l\u00ednea de acci\u00f3n concreta.<\/p><h2>\u00bfEn qu\u00e9 puede ayudarle el asesoramiento en resoluci\u00f3n de conflictos?<\/h2><h3>Prepararse para una conversaci\u00f3n dif\u00edcil<\/h3><p>Tanto si necesita abordar un problema de rendimiento con un compa\u00f1ero, rechazar lo que parece una petici\u00f3n poco razonable de un supervisor, plantear un tema delicado a un colega o mantener una conversaci\u00f3n honesta que ha estado evitando, el asesoramiento en resoluci\u00f3n de conflictos puede ayudarle a prepararse. Podemos trabajar con usted en c\u00f3mo estructurar su mensaje de forma clara y constructiva, c\u00f3mo anticipar las posibles reacciones de la otra persona y c\u00f3mo mantener la calma y la concentraci\u00f3n cuando la conversaci\u00f3n se vuelva inc\u00f3moda.<\/p><h3>Aprender a dar o recibir comentarios<\/h3><p>Los comentarios o \u00abfeedback\u00bb son uno de los aspectos m\u00e1s importantes, y peor gestionados, de las relaciones profesionales. El asesoramiento en resoluci\u00f3n de conflictos puede ayudarle a desarrollar las habilidades necesarias para dar su opini\u00f3n de forma honesta, espec\u00edfica y respetuosa, con m\u00e1s probabilidades de ser escuchado en lugar de generar una actitud defensiva. Tambi\u00e9n puede ayudarle a procesar y responder a los comentarios recibidos que le hayan parecido injustos, confusos o desmoralizadores.<\/p><h3>Ganar claridad sobre una situaci\u00f3n dif\u00edcil de interpretar<\/h3><p>A veces, lo m\u00e1s valioso que puede ofrecer un asesor es permitirle ver la situaci\u00f3n desde una perspectiva diferente. Si se encuentra atrapado en una din\u00e1mica dif\u00edcil, nuestra Oficina puede ayudarle a examinar la situaci\u00f3n desde m\u00faltiples \u00e1ngulos, sacar a la luz suposiciones que quiz\u00e1 no sab\u00eda que estaba haciendo e identificar qu\u00e9 est\u00e1 bajo su control.<\/p><h3>Fomentar la confianza para actuar<\/h3><p>Muchas personas que acuden a la Oficina del Ombudsman parecen tener una idea de lo que deben hacer, pero se sienten paralizadas por la incertidumbre, la duda o el miedo a las consecuencias. El asesoramiento en resoluci\u00f3n de conflictos puede ayudarle a poner a prueba su razonamiento, fortalecer su determinaci\u00f3n, superar posibles obst\u00e1culos y afrontar una situaci\u00f3n dif\u00edcil sinti\u00e9ndose m\u00e1s preparado y seguro.<\/p><h3>Explorar c\u00f3mo establecer l\u00edmites<\/h3><p>En situaciones en las que el comportamiento de un colega est\u00e1 afectando a su bienestar o a su capacidad para trabajar con eficacia, el asesoramiento puede ayudarle a reflexionar y ensayar c\u00f3mo comunicar sus l\u00edmites de forma clara y profesional, sin escalar el conflicto ni poner en peligro la relaci\u00f3n laboral innecesariamente.<\/p><p><em>La siguiente historia en audio da vida a este servicio a trav\u00e9s de un caso ilustrativo.<\/em><\/p><\/div>\t<section class=\"omb-service-audio-card\" aria-labelledby=\"omb-service-audio-conflict-coaching\">\n\t\t<p class=\"omb-service-audio-eyebrow\">Relato en audio<\/p>\n\t\t<h2 id=\"omb-service-audio-conflict-coaching\">Encontrar su voz<\/h2>\n\t\t\t\t\t\t\t\t<audio id=\"omb-service-player-conflict-coaching\" class=\"omb-service-audio-player\" controls preload=\"metadata\">\n\t\t\t\t<source src=\"https:\/\/fpombudsman.org\/wp-content\/themes\/ombudsman\/assets\/audios\/Conflict%20Coaching%20-%20Finding%20Your%20Voice.mp3\" type=\"audio\/mpeg\">\n\t\t\t\t\t\t\t\t\t<track kind=\"captions\" src=\"https:\/\/fpombudsman.org\/wp-content\/themes\/ombudsman\/assets\/transcripts\/conflict-coaching.vtt\" srclang=\"en\" label=\"Ingl\u00e9s\">\n\t\t\t\t\t\t\t\tSu navegador no es compatible con el reproductor de audio. <a href=\"https:\/\/fpombudsman.org\/wp-content\/themes\/ombudsman\/assets\/audios\/Conflict%20Coaching%20-%20Finding%20Your%20Voice.mp3\">Descargue el archivo de audio<\/a>.\t\t\t<\/audio>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"omb-service-transcript\" data-omb-transcript data-player-id=\"omb-service-player-conflict-coaching\">\n\t\t\t\t\t<div class=\"omb-service-transcript-actions\">\n\t\t\t\t\t\t<button class=\"omb-service-transcript-toggle\" type=\"button\" aria-expanded=\"true\" aria-controls=\"omb-service-transcript-conflict-coaching\">\n\t\t\t\t\t\t\t<span data-transcript-toggle-label>Cerrar transcripci\u00f3n sincronizada<\/span>\n\t\t\t\t\t\t\t<svg viewBox=\"0 0 16 16\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m3 6 5 5 5-5\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.8\"\/><\/svg>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"omb-service-transcript-conflict-coaching\" class=\"omb-service-transcript-panel\">\n\t\t\t\t\t\t<p class=\"screen-reader-text\" aria-live=\"polite\" data-transcript-status><\/p>\n\t\t\t\t\t\t<div class=\"omb-service-transcript-intro\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<p class=\"omb-service-transcript-live\"><span><\/span>Transcripci\u00f3n sincronizada<\/p>\n\t\t\t\t\t\t\t<p>Seleccione cualquier frase para reproducir el audio desde ese momento.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<ol class=\"omb-service-transcript-cues\" aria-label=\"Transcripci\u00f3n del audio\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"0\" data-start=\"0\" data-end=\"9.5625531914894\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:00<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The following is an illustrative audio case study produced by the Office of the Ombudsman for UNDP, UNICEF, UNFPA, UNOPS, and UN Women.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"1\" data-start=\"9.5625531914894\" data-end=\"17.851914893617\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:09<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The narrative was developed from composite themes and patterns of concern observed by our expert team.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"2\" data-start=\"17.851914893617\" data-end=\"26.64\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:17<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">It is meant for illustrative purposes only and does not represent any actual person, case, or specific organizational unit.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"3\" data-start=\"27.28\" data-end=\"29.476923076923\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:27<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Maya is the visitor to our office.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"4\" data-start=\"29.476923076923\" data-end=\"32.32\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:29<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I used to look forward to our team meetings.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"5\" data-start=\"32.32\" data-end=\"35.76\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:32<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I know that sounds like a small thing, but for me it mattered.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"6\" data-start=\"35.76\" data-end=\"40.8\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:35<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I came into this role genuinely excited about a new team, new projects, a chance to contribute.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"7\" data-start=\"41.44\" data-end=\"44.379130434783\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:41<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">And in the beginning, I did contribute, I had ideas.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"8\" data-start=\"44.379130434783\" data-end=\"47.264175824176\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:44<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I spoke up and I felt like I was part of something.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"9\" data-start=\"47.264175824176\" data-end=\"50.197802197802\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:47<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I&#039;m not sure exactly when it started to change.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"10\" data-start=\"50.197802197802\" data-end=\"51.134065934066\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:50<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">It was gradual.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"11\" data-start=\"51.134065934066\" data-end=\"56.024347826087\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:51<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">My supervisor has a habit of interrupting, not just me, but me more than others.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"12\" data-start=\"56.024347826087\" data-end=\"58\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:56<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Or at least that&#039;s how it feels.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"13\" data-start=\"58.72\" data-end=\"66.153253012048\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">0:58<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I&#039;ll be midway through a point and he&#039;ll interrupt me, finish my sentence in a different direction, or simply move on as if I hadn&#039;t spoken.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"14\" data-start=\"66.153253012048\" data-end=\"71.627234042553\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:06<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">And sometimes someone else will make almost the same point 10 minutes later and it lands.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"15\" data-start=\"71.627234042553\" data-end=\"75.559550561798\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:11<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">It gets discussed, it gets noted, and I sit there thinking.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"16\" data-start=\"75.559550561798\" data-end=\"76.843146067416\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:15<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I just said that.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"17\" data-start=\"76.843146067416\" data-end=\"78.881797752809\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:16<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">At first, I brushed it off.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"18\" data-start=\"78.881797752809\" data-end=\"83.015257731959\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:18<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Everyone gets interrupted sometimes, but it kept happening.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"19\" data-start=\"83.015257731959\" data-end=\"85.781443298969\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:23<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">And after a while, something shifted in me.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"20\" data-start=\"85.781443298969\" data-end=\"89.660689655172\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:25<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I started second-guessing myself before I even opened my mouth.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"21\" data-start=\"89.660689655172\" data-end=\"91.481379310345\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:29<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I think, is this worth saying?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"22\" data-start=\"91.481379310345\" data-end=\"93.12\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:31<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Will it just get dismissed?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"23\" data-start=\"93.92\" data-end=\"98.817551020408\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:33<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">And more often than not, I decide to stay quiet, which is not who I am.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"24\" data-start=\"98.817551020408\" data-end=\"100.8\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:38<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Or at least, it&#039;s not who I was.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"25\" data-start=\"101.44\" data-end=\"104.32172043011\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:41<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The worst part is what happens after the meetings.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"26\" data-start=\"104.32172043011\" data-end=\"107.12\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:44<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I go back to my desk and I replay the whole thing.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"27\" data-start=\"107.76\" data-end=\"110.31831578947\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:47<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I think of everything I wanted to say and didn&#039;t.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"28\" data-start=\"110.31831578947\" data-end=\"113.9175257732\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:50<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I think of the moment he cut me off and I just nodded and went quiet.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"29\" data-start=\"113.9175257732\" data-end=\"118.36\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:53<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">And I feel this mixture of frustration and embarrassment that I can&#039;t quite shake.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"30\" data-start=\"118.36\" data-end=\"121.24\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">1:58<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I&#039;ve thought about raising it with him directly.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"31\" data-start=\"121.24\" data-end=\"123.52\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:01<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I&#039;ve thought about it a lot, actually.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"32\" data-start=\"123.52\" data-end=\"127.05021276596\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:03<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">But every time I get close to deciding to do it, I pull back.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"33\" data-start=\"127.05021276596\" data-end=\"128.96\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:07<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Because what if I&#039;m overreacting?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"34\" data-start=\"129.52\" data-end=\"133.66\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:09<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">What if I raise it and he thinks I&#039;m being over sensitive, or difficult?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"35\" data-start=\"133.66\" data-end=\"135.68329896907\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:13<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I&#039;m still relatively new to this team.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"36\" data-start=\"135.68329896907\" data-end=\"139.84\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:15<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I don&#039;t have the kind of standing where I feel I can afford to be seen as a problem.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"37\" data-start=\"140.4\" data-end=\"141.95340659341\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:20<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">And so I stay quiet there, too.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"38\" data-start=\"141.95340659341\" data-end=\"145.94526315789\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:21<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I came to the Ombudsman&#039;s office because I didn&#039;t know where else to take this.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"39\" data-start=\"145.94526315789\" data-end=\"147.80631578947\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:25<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I&#039;m not ready to file a complaint.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"40\" data-start=\"147.80631578947\" data-end=\"150.88833333333\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:27<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I don&#039;t even know if what&#039;s happening rises to that level.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"41\" data-start=\"150.88833333333\" data-end=\"156.33154639175\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:30<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">I just know that I feel smaller in that room than I used to, and I want to find a way back to myself.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"42\" data-start=\"156.33154639175\" data-end=\"158.15422680412\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:36<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The Ombudsman perspective.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"43\" data-start=\"158.15422680412\" data-end=\"171.99917525773\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:38<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Sometimes the quiet erosion of a person&#039;s confidence and voice driven not by a single incident, but by a pattern of small moments that accumulate into something significant is unaddressed or not addressed effectively.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"44\" data-start=\"171.99917525773\" data-end=\"178.60734693878\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:51<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Before thinking about what Maya might do, it is worth pausing and reflecting on what she is experiencing.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"45\" data-start=\"178.60734693878\" data-end=\"182.38193548387\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">2:58<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Because naming it clearly is itself part of the process.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"46\" data-start=\"182.38193548387\" data-end=\"198.16\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">3:02<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Maya is facing what is called an ambient conflict, a persistent interpersonal dynamic that has not erupted into open confrontation, but is consistently affecting the sense of psychological safety and the ability to participate fully in a professional environment.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"47\" data-start=\"198.8\" data-end=\"209.38373626374\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">3:18<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Being interrupted regularly, having ideas overlooked, or watching the same contributions land differently when they come from someone else over time, send a message.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"48\" data-start=\"209.38373626374\" data-end=\"216.82553191489\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">3:29<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Not necessarily an intentional one, but a message nonetheless, that the individual&#039;s voice has less weight.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"49\" data-start=\"216.82553191489\" data-end=\"220.87288888889\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">3:36<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The impact on visitors like Maya may be visible and serious.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"50\" data-start=\"220.87288888889\" data-end=\"230.84\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">3:40<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The move from active participation to self-censorship, often leaving meetings not with a sense of contribution, but with a sense of regret and diminishment.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"51\" data-start=\"230.84\" data-end=\"239.90347826087\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">3:50<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">They begin to internalize the dynamic, questioning not just whether they should speak, but whether what they have to say is worth saying at all.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"52\" data-start=\"239.90347826087\" data-end=\"250.50382978723\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">3:59<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">A shift from external frustration to internal self-doubt is one of the most telling signs that a workplace dynamic has begun to affect someone&#039;s sense of professional identity.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"53\" data-start=\"250.50382978723\" data-end=\"253.67473684211\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:10<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Left unaddressed, these patterns tend to deepen.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"54\" data-start=\"253.67473684211\" data-end=\"262.976\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:13<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Withdrawal reinforces itself, the less the individual speaks, the more invisible they become, and the harder it feels to re-enter.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"55\" data-start=\"262.976\" data-end=\"272.88\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:22<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Over time, this can affect professional relationships, visibility to leadership, performance reviews, and ultimately their sense of belonging on the team.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"56\" data-start=\"273.52\" data-end=\"276.04255319149\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:33<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">It can also spill beyond the workplace.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"57\" data-start=\"276.04255319149\" data-end=\"283.78727272727\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:36<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Affecting one&#039;s confidence and well-being more broadly, what conflict coaching offers in a situation like Maya&#039;s.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"58\" data-start=\"283.78727272727\" data-end=\"287.23914893617\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:43<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Maya came to the office to find a way back to herself.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"59\" data-start=\"287.23914893617\" data-end=\"291.0714893617\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:47<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Conflict coaching is an ideal support for this objective.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"60\" data-start=\"291.0714893617\" data-end=\"295.58468085106\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:51<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The first thing we would do in working with Maya is help her gain clarity.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"61\" data-start=\"295.58468085106\" data-end=\"301.46285714286\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">4:55<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Understanding our own patterns under stress is often the first step toward changing them.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"62\" data-start=\"301.46285714286\" data-end=\"307.01690721649\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:01<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Maya has identified that she withdraws, that she replays, that she hesitates.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"63\" data-start=\"307.01690721649\" data-end=\"317.84\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:07<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">A coaching conversation, where several, can help her explore where those responses come from, and recognize that they are responses, not fixed traits.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"64\" data-start=\"317.84\" data-end=\"319.30086956522\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:17<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">They can be worked with.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"65\" data-start=\"319.30086956522\" data-end=\"325.44412371134\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:19<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">One of the core goals of conflict coaching in Maya&#039;s situation could be to help her find practical.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"66\" data-start=\"325.44412371134\" data-end=\"330.80774193548\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:25<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Low stakes ways to re-engage in meetings before attempting anything more direct.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"67\" data-start=\"330.80774193548\" data-end=\"339.81075268817\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:30<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">This might involve small, deliberate choices, preparing one specific contribution before each meeting and preparing how to voice it.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"68\" data-start=\"339.81075268817\" data-end=\"353.104\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:39<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Identifying a moment in a meeting where she would feel more comfortable speaking, or learning to use brief, grounding techniques to manage the physical response such as the hesitation she experiences in the moment.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"69\" data-start=\"353.104\" data-end=\"362.67789473684\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">5:53<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">These are tools for rebuilding a sense of agency, for reminding herself, through repeated small actions, that her voice has a place in that room.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"70\" data-start=\"362.67789473684\" data-end=\"366.47370786517\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:02<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Maya has already considered this option and pulled back from it.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"71\" data-start=\"366.47370786517\" data-end=\"372.08\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:06<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The coaching process can help her revisit it with more preparation and less fear.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"72\" data-start=\"372.08\" data-end=\"382.08\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:12<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Together with the ombudsman, she can work through exactly what she would want to say, and how, where she names what she has observed, and expresses what she needs going forward.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"73\" data-start=\"382.64\" data-end=\"389.52533333333\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:22<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">For example, there is a significant difference between saying, &quot;You always interrupt me, and dismiss my ideas.&quot;<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"74\" data-start=\"389.52533333333\" data-end=\"402.64\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:29<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Which is likely to trigger defensiveness, and saying, &quot;I&#039;ve noticed that I sometimes lose the threat of my point when I&#039;m cut off in discussion, and I&#039;d like to find a way to make sure my contributions land more effectively.&quot;<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"75\" data-start=\"402.64\" data-end=\"405.17974683544\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:42<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Could we talk about how I can do that?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"76\" data-start=\"405.17974683544\" data-end=\"414.03595505618\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:45<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The second framing keeps Maya in control, invites collaboration rather than conflict, and opens a door without burning one.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"77\" data-start=\"414.03595505618\" data-end=\"421.89649484536\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">6:54<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Conflict coaching will allow Maya to test options and prepare for any anticipated challenges as she implements her strategies.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"78\" data-start=\"421.89649484536\" data-end=\"426.56\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:01<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Perhaps the most important work in conflict coaching is not external at all.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"79\" data-start=\"427.12\" data-end=\"435.33609195402\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:07<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">It is the work of examining the story one, is telling himself about the situation, and testing whether that story is the only possible one.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"80\" data-start=\"435.33609195402\" data-end=\"445.33333333333\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:15<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Maya has arrived at a narrative in which speaking up is dangerous, in which she may likely be perceived as difficult, in which staying quiet is the safest option.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"81\" data-start=\"445.33333333333\" data-end=\"451.73752808989\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:25<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">That narrative feels real to her, and it may contain some truth, but it is also worth examining.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"82\" data-start=\"451.73752808989\" data-end=\"464.09652173913\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:31<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Is there evidence that staff members who raise concerns with this supervisor are penalized, or is this a fear that the situation has generated, rather than a conclusion the evidence supports?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"83\" data-start=\"464.09652173913\" data-end=\"468.04380952381\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:44<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Are there colleagues who have handled similar dynamics successfully?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"84\" data-start=\"468.04380952381\" data-end=\"472\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:48<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">What would Maya advise a trusted friend in the same situation?<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"85\" data-start=\"472.64\" data-end=\"484.12363636364\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">7:52<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">These are the kind of questions a conflict coach asks, not to minimize what someone is feeling, but to help them get a broader perspective and make choices from a place of clarity rather than anxiety.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"86\" data-start=\"484.12363636364\" data-end=\"491.43092783505\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">8:04<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">Conflict coaching always takes place within the broader landscape of options the office of the ombudsman offers.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"87\" data-start=\"491.43092783505\" data-end=\"503.77204301075\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">8:11<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">If, in the course of coaching, Maya decides that she would benefit from a facilitated conversation with her supervisor, with a mediator present to help structure the exchange that is available to her.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"88\" data-start=\"503.77204301075\" data-end=\"510.35826086957\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">8:23<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">What Maya is experiencing is something some of our visitors have shared that they experience in silence.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"89\" data-start=\"510.35826086957\" data-end=\"513.28\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">8:30<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">The weight of a dynamic they can not quite name.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"90\" data-start=\"513.84\" data-end=\"517.95454545455\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">8:33<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">In a space where they are not sure they have permission to feel affected.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"91\" data-start=\"517.95454545455\" data-end=\"525.17473684211\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">8:37<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">One of the most important things conflict coaching can offer is this, the experience of having that weight taken seriously.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<button class=\"omb-service-transcript-cue\" type=\"button\" data-cue-index=\"92\" data-start=\"525.17473684211\" data-end=\"534.88\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-time\">8:45<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"omb-service-transcript-text\">If something in your working environment is affecting your confidence, your voice, or your sense of belonging, you are encouraged to contact our office.<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ol>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/section>\n\t<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Apoyo individual y confidencial para esclarecer una situaci\u00f3n dif\u00edcil, desarrollar opciones y prepararse para actuar de manera eficaz.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2329,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-ombudsman-hero.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2349","page","type-page","status-publish","hentry"],"acf":{"omb_hero_position_x":"50","omb_hero_position_y":"50"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Asesoramiento en resoluci\u00f3n de conflictos - Oficina 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