{"id":3327,"date":"2026-08-17T18:03:59","date_gmt":"2026-08-17T22:03:59","guid":{"rendered":"https:\/\/ombudsman.creatrix.ca\/team-members\/caitlan-anne-hendrickson\/"},"modified":"2026-11-07T19:01:28","modified_gmt":"2026-11-08T00:01:28","slug":"caitlan-anne-hendrickson","status":"publish","type":"omb_team_member","link":"https:\/\/fpombudsman.org\/es\/team-members\/caitlan-anne-hendrickson\/","title":{"rendered":"Caitlan Anne Hendrickson"},"featured_media":501,"template":"","omb_team_group":[],"class_list":["post-3327","omb_team_member","type-omb_team_member","status-publish","has-post-thumbnail","hentry"],"acf":{"omb_team_role":"Asesora de resoluci\u00f3n de conflictos","omb_team_city_id":"4140963","omb_team_manual_city":"","omb_team_manual_country":"","omb_team_manual_latitude":"","omb_team_manual_longitude":"","omb_team_languages":"","omb_team_email":"","omb_team_phone":"","omb_team_biography":"Caitlan Hendrickson es asesora de resoluci\u00f3n de conflictos en la Oficina del Ombudsman para los Fondos y Programas de las Naciones Unidas, donde presta servicios informales de resoluci\u00f3n de controversias a UNDP, UNICEF, UNFPA, UNOPS y UN-Women. Cuenta con m\u00e1s de veinte a\u00f1os de experiencia en resoluci\u00f3n de controversias y m\u00e1s de quince a\u00f1os dirigiendo oficinas especializadas en grandes organizaciones multiculturales. Con una amplia experiencia en entornos muy diversos, como la educaci\u00f3n superior, la salud, los tribunales, la administraci\u00f3n p\u00fablica y las organizaciones sin fines de lucro, disfruta adaptando su extensa experiencia y formaci\u00f3n en gesti\u00f3n de conflictos y relaciones humanas a las necesidades particulares de las personas, grupos y organizaciones a los que presta servicio. Esta experiencia abarca desde la orientaci\u00f3n y la consultor\u00eda individuales hasta la mediaci\u00f3n, los procesos e intervenciones con grupos grandes, la labor de ombudsman, las pr\u00e1cticas restaurativas y la formaci\u00f3n especializada. Ha mediado en m\u00e1s de quinientos casos, formado a cientos de mediadores y supervisado y asesorado a m\u00e1s de cien mediadores. Es miembro de la International Ombuds Association desde 2011 y aporta una trayectoria en la labor de ombudsman verdaderamente multidisciplinar, que conecta numerosas disciplinas acad\u00e9micas, los servicios sociales, la respuesta a emergencias, la atenci\u00f3n sanitaria y la investigaci\u00f3n y la innovaci\u00f3n. Se incorpor\u00f3 a la profesi\u00f3n de ombudsman como mediadora y profesional de la justicia restaurativa, tras adquirir tambi\u00e9n una amplia experiencia con comunidades desfavorecidas y marginadas en el sector de los servicios sociales. All\u00ed se especializ\u00f3 en inclusi\u00f3n multicultural y en enfoques que tienen en cuenta el trauma, trabajando, entre otros, con supervivientes de violencia sexual e interpersonal, poblaciones sin hogar y en situaci\u00f3n de riesgo, familias de acogida y personas que experimentan inseguridad alimentaria. Caitlan cuenta con experiencia y habilidades para trabajar con comunidades y personas de identidades y experiencias de vida muy diversas, desde refugiados y comunidades rurales remotas hasta altos ejecutivos e instituciones complejas. Antes de incorporarse a las Naciones Unidas, dirigi\u00f3 la Oficina del Ombudsman de la Agencia Federal para el Manejo de Emergencias de Estados Unidos (FEMA), a la que lleg\u00f3 tras m\u00e1s de una d\u00e9cada al frente de oficinas de resoluci\u00f3n de controversias y de ombudsman en grandes instituciones acad\u00e9micas multiculturales con programas y comunidades internacionales. Esta labor tambi\u00e9n inclu\u00eda la direcci\u00f3n de un programa de justicia restaurativa, un programa de observadores neutrales y una cl\u00ednica de mediaci\u00f3n vinculada a los tribunales. Adem\u00e1s, Caitlan dedic\u00f3 a\u00f1os al voluntariado con supervivientes de tortura, solicitantes de asilo y refugiados.\n\nCaitlan tiene una maestr\u00eda en Educaci\u00f3n, con especialidad en Relaciones Humanas, un certificado de posgrado en Tecnolog\u00eda Educativa \u2014Aprendizaje de Adultos & Formaci\u00f3n\u2014 y una licenciatura en Estudios Internacionales, Espa\u00f1ol, y Planificaci\u00f3n, Pol\u00edticas P\u00fablicas y Gesti\u00f3n, con especializaciones secundarias en Estudios para la Paz y Estudios Latinoamericanos y una orientaci\u00f3n profesional hacia el desarrollo comunitario sostenible. Adem\u00e1s, est\u00e1 completando un doctorado en liderazgo y cuenta con una extensa formaci\u00f3n avanzada en m\u00faltiples especialidades relacionadas con la resoluci\u00f3n de controversias y la labor de ombudsman. Habla ingl\u00e9s y espa\u00f1ol con fluidez y est\u00e1 recuperando sus conocimientos de franc\u00e9s, que hab\u00eda adquirido pero perdido en gran medida tras centrarse exclusivamente en el espa\u00f1ol. A Caitlan le apasiona facilitar experiencias educativas transformadoras y promover el bienestar integral y la excelencia en los planos intrapersonal, interpersonal y organizacional.","omb_team_display_order":15},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Caitlan Anne Hendrickson - Oficina del Ombudsman para los Fondos y Programas de las Naciones Unidas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fpombudsman.org\/es\/team-members\/caitlan-anne-hendrickson\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Caitlan Anne Hendrickson - Oficina del Ombudsman para los Fondos y Programas de las Naciones Unidas\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fpombudsman.org\/es\/team-members\/caitlan-anne-hendrickson\/\" \/>\n<meta property=\"og:site_name\" content=\"Oficina del Ombudsman para los Fondos y Programas de las Naciones Unidas\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-08T00:01:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fpombudsman.org\/wp-content\/uploads\/2014\/10\/Hendrickson-Caitlan-0230.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"1499\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/fpombudsman.org\\\/es\\\/team-members\\\/caitlan-anne-hendrickson\\\/\",\"url\":\"https:\\\/\\\/fpombudsman.org\\\/es\\\/team-members\\\/caitlan-anne-hendrickson\\\/\",\"name\":\"Caitlan Anne Hendrickson - 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